jedokie
Thanks for the follow up.
I did not understand the part in your last post about Samsung executive offices. What does Samsung have to do with this Adobe ID and Password situation?
Did you mean to write Adobe, not Samsung?
By the way, what version of Premiere Elements are you using and on what computer operating system is it running? Where are you having problems with the Adobe ID and Password
a. Signing Into the Adobe Forums
b. Signing In for Premiere Elements 11 or 12
ATR