Can you go to Expert Mode and click on the top menu Help
Then click on System Info
When the System Info dialog opens do you see anything listed under plug-in’s (see image below)
If not, and if no updates are available you must have an incomplete installation.
In that case, try uninstalling from the Windows control panel and re-installing using the link below.
Extract the contents of the two zip files and combine them into a single folder – then run the set-up.
http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html