Please do not panic, the redemption has been activated & redeemed under the Email ID present here. The server tool shows that it has not been activated. Please down load, install the CC from the below mentioned link & activate it using this Email ID in forums. You can activate it twice.
- Free Creative Cloud | Download Adobe Creative Cloud free trial
- Creative Cloud Help | Install, update, or uninstall apps
Hope it helps you.
Regards
Rajshree