Re: I just bought this and I want an icon on my desk top, I do not like to have to do this online this sucks and I cant get files to move to my laptop files so i can send them. I am no dummy and this is BAD

Yes,  please process the refund.

I wish someone could help me with an icon I could have on my laptop that would be able to convert excel, PowerPoint and Word documents without the hassle of going to your website.

Thank you

Mark Croft